Insurance Help Centers

20.04.2006 Financial Ombudsman
Considers and settles complaints about the way financial services are run.
South Quay Plaze
183 Marsh Wall
London E14 9SR
Tel: 0845 080 1800
Fax: 020 7964 1001
Web: http://www.financial-ombudsman.org.uk/


Association of Independent Financial Advisors

Austin Friars House
2-6 Austin Friars
London EC2N 2HD
Tel: 020 7628 1287
Fax: 020 7628 1678
Web: www.aifa.net

Arson Prevention Bureau

Organisation dedicate to reduce fire related accidents and increase awareness of the potential problems.
51 Gresham Street
London EC2V 7HQ
E mail: katherine.ward@abi.org.uk
Web: www.arsonpreventionbureau.org.uk
British Insurance Brokers Association

14 Bevis Marks
London EC3A 7NT
Tel : 0870 950 1790
Fax: 020 7626 9676
Email: enquiries@biba.org.uk
Web: www.biba.org.uk

The Chartered Institute of Loss Adjusters

Institute that represents specialists on impartial claims who are hired by insurance companies.
Peninsular House
36 Monument Street
London EC3R 8LJ
Tel: 44 (0) 20 7337 9960
Fax: 44 (0) 20 7929 3082
Email: info@cila.co.uk
Web: www.cila.co.uk

The Chartered Insurance Institute

Institute that represents all insurance services personnel.
42- 48 High Road
South Woodford
London E18 2JP
Tel: 44 (0)20 8989 8464
Fax: 44 (0)20 8530 3052
Email: customer.serv@cii.co.uk
Web: www.cii.co.uk

Investment & Life Assurance Group

Practitioners who aim to identify and implement best practices in the insurance industry.
PO Box 73
Princes Risborough HP27 0YJ
Tel: 01952 507141
Mobile: 07950 327506
Fax: 01952 630093
Email: sue.rice@ilag.org.uk
Web: www.ilag.org.uk

Life Insurance Association

20 Aldermanbury
London EC2V 7HY
Tel: 020 8530 0852
Fax: 020 7796 3882
Email: customer.serv@thepfs.org
Web: www.lia.co.uk

Motor Insurance Bureau

Provide services related to compensation of injuries by negligent and uninsured drivers.
Linford Wood House
6-12 Capital Drive
Linford Wood
Milton Keynes
MK14 6XT
Tel: 01908 830001
Fax: 01908 671681
E-mail: enquiries@MIB.org.uk
Web: www.mib.org.uk

Motor Insurance Information Centre

Manages the database that contains the information of each individual’s car insurance.
Tel:08702 416732
E-mail: information@miic.org.uk
Web: www.miic.org.uk

Association of British Insurers

Association that represents the common interests of the UK’s insurance industry. It discusses public policy issues as well as general improvements in customer service.
51 Gresham Street
London EC2V 7HQ
Tel: 020 7600 3333
Fax: 020 7696 8999
Email: info@abi.org.uk
Web : http://www.abi.org.uk/